Your paperwork already has the answer. Now anyone can ask.
DeepWell turns your paperwork — invoices, work orders, contracts, forms, receipts, photos of documents — into answers your whole team can usually look up in seconds, each with the original page attached.
30-day free trial on Solo. Card required, cancel anytime.
- 1Send it your paperwork
- 2It reads and organizes everything
- 3Ask, and get the answer with the source
Find your industry.
Pick your industry to see example documents and questions from your kind of work.
- HVACWarranties, serial numbers and service tickets.
- PlumbingService tickets, permits and warranty paperwork.
- ElectricalPermits, inspections and work orders.
- General ContractorsContracts, permits and purchase orders.
- Property ManagementWork orders, vendor contracts and invoices.
- Fleet & Equipment RentalService records, inspections and rental agreements.
- OfficesVendor contracts, agreements and forms.
- NonprofitsAgreements, invoices and correspondence.
Two brothers, and a phone that gets answered.
You are not buying software and hoping. You get the two people who built it.
Sterling Chapman
Prior Army service, and the engineer behind DeepWell — systems integration, APIs, databases and network support. He's the person you'll work with from your first sample box through go-live.
Hilton Chapman
Retired Air Force veteran and the voice of DeepWell. Leads customer relationships and marketing, and sets the vision for where the platform goes next.
Your paperwork, turned into answers.
Your paperwork is split across a filing cabinet, an inbox and your team's phones. DeepWell reads it all, so anyone on your team can just ask.
Works with the tools you have
Keep the scheduling, dispatch and accounting tools you already use. DeepWell works alongside them and turns the paperwork behind them into answers.
What you can ask
- Which documents do we have for 3247 Elm?
- What did we pay Acme Supply in March?
- Show me the signed permit for 12 Main.
- When does the Okafor agreement end?
- What's still unpaid on the Henderson invoices?
Watch one invoice become an answer.
Here is a single page going from a scan to a sourced answer. The same three steps run on every page you send.
Animated diagram that loops. A person taps Scan on an invoice. DeepWell reads the page, keeps the original page unchanged, pulls out the facts, and files them under the right customer and address. Later someone asks Donovan when the Smith contract expires, and Donovan answers, March 14, 2027, with the invoice and page number attached as the source.
-
01
Send it your paperwork
Upload files on the web or scan pages with the phone app: invoices, work orders, contracts, permits, forms, photos of documents. Clean digital documents read best. Scans, photos and handwriting are accepted but are more error-prone, so DeepWell flags uncertain reads for a quick check.
Drag-and-drop uploadPhone scans upload when the signal returnsEmail & folder upload Coming soon -
02
It reads and organizes everything
It reads every page, pulls out the names, addresses, dates, amounts and document numbers, and files it under the right customer and address. Where documents describe equipment, it also picks up models, serials and warranty dates. The original page is kept.
Unsure reads are flagged for a quick checkYour corrections are used in later answers -
03
Ask, and get the answer with the source
Anyone on your team asks Donovan, DeepWell's assistant, in plain English and gets the answer with the original page attached. If it isn't in your records, it says so instead of guessing.
Warranty alerts & a daily email digestCSV export for accounting & other tools
One system. Three views.
The same records, seen from the front desk, the job site, and the owner's office. Everybody gets the view that matches their day.
"The customer's on hold. I need the paperwork and who handled it last."
Answer the call without putting it down: the customer's documents, dates and amounts on one screen. For equipment, warranty status and the last three visits too.
"I'm on site with my phone. What's the history on this job?"
Type an address or serial, or photograph the label, and read the last visit's notes before you start.
"What's expiring, and what did we miss?"
See expiring coverage across every unit, and where agreements are due. Callback analytics for field-service teams: Coming soon.
What we're building
What works today, what we're building right now, and what comes after. No dates. We'd rather ship it than promise it.
-
Live now
17 features- Upload and bulk importAdd PDFs, photos, Word, Excel and CSV files one at a time, or drop in a whole folder or a .zip.
- Automatic sorting and field readingEvery page is read, sorted by kind and filed, with names, dates, amounts and serial numbers pulled out for you.
- Inbox with "Needs you"Anything DeepWell could not settle on its own waits in one short list, with a plain reason.
- Smarter InboxMore kinds of paperwork recognized, copies and voided documents set aside, and every sort previewed before you confirm. New in 1.3.
- Records and customer profilesBrowse by document or by customer and see every visit, invoice and warranty for one customer in one place.
- Ask Donovan, with sourcesAsk a plain-English question and get an answer with the original page attached as the source.
- "Did you mean" for names and addressesMisspell a customer name or an address and Donovan offers the closest match instead of coming up empty.
- Voice questionsTap the mic and ask Donovan your question out loud.
- Phone appScan paperwork on your phone, even with no signal; pages upload when it returns.
- Office and field viewsA calm dark view for the office, or switch to light, larger type for working outdoors.
- Warranty tracking and exportSee which coverage is expiring across every unit and export warranty records any time.
- Team accountsInvite your team, each with their own login.
- Plans and billingPick a plan, change it and manage billing from inside DeepWell.
- API accessConnect your own systems to DeepWell on the Fleet plan.
- Industry demoPick from 43 industries and watch your kind of paperwork get uploaded, organized and answered.
- Help chatAsk the help chat how DeepWell works, any time, with answers drawn from our public help articles.
- Public status pageSee whether DeepWell is up right now, and past incidents, at status.deepwelltechnology.com.
-
In progress
3 being built- Donovan answers more, in every industryMore of your questions answered directly from your records, whatever your line of work, always with the source.
- Automatic encrypted backupsYour customer files copied on a schedule, encrypted, to a separate location.
- Google Drive importChoose files and folders in your Google Drive and DeepWell brings them in and reads them.
-
Coming next
8 planned- Donovan for every industry on the dashboardAsk Donovan right from your dashboard, tuned to your industry.
- Deeper Google Drive syncConnect a Drive folder once and new files come in on their own.
- One-click restoreBring back a company's files from a backup in one click.
- Email and folder uploadForward a vendor invoice or drop files in a folder and they file themselves.
- Branch scopingLimit each person to the records of their own branch or location.
- Callback analyticsSee which technicians and equipment brands generate the most repeat visits.
- Uptime SLAAn uptime commitment with service credits.
- Spanish and more languagesUse DeepWell and ask Donovan in Spanish first, with more languages to follow.
Need something that isn't here? Tell us what to build
Pick your plan by team size.
Plans differ by logins, storage, monthly page volume and support. Solo has a 30-day free trial; you aren't charged until it ends.
$99/mo
Owner-operator
- Loginsup to 2
- Documents stored25,000
- New pages / month750
- SupportEmail
See all features for Solo
- DonovanIncluded (fair use)
- API access—
- ResponseNext business day
Included
- Donovan questions included, with sources (fair use applies)
- White-glove setup by our team
- Export your data anytime
- Owner account doesn’t count toward logins
One avoided mix-up, like a repeat trip or a missed renewal, can cover months.
$199/mo
Small team
- Loginsup to 5
- Documents stored100,000
- New pages / month2,000
- SupportEmail + chat
See all features for Team
- DonovanIncluded (fair use)
- API access—
- ResponseSame business day
Everything in Solo, plus
- Email intake Coming soon
Service companies: one avoided $300–600 repeat visit a month is $3,600–7,200 a year. You pay $199/mo.
$399/mo
Growing team
- Loginsup to 10
- Documents stored500,000
- New pages / month5,000
- SupportEmail, chat, phone
See all features for Crew
- DonovanIncluded (fair use)
- API access—
- ResponseTarget 2 hrs, urgent issues
Everything in Team, plus
- Scheduled onboarding call
- Daily off-site backups, 30-day restore Coming soon
- Google Drive sync Coming soon
- Branch scoping Coming soon
Ten people. One avoided $300 mistake a week pays for the year.
$899+/mo
Larger teams
- Logins11+
- Documents storedUnlimited (fair use applies)
- New pages / month10,000
- SupportNamed contact
See all features for Fleet
- DonovanIncluded (fair use)
- API accessYes
- ResponseTarget 1 hr, urgent (24/7 target)
Everything in Crew, plus
- Named contact (Sterling) from first sample to go-live
- Backups every 6 hours + 12 monthly archives Coming soon
- Per-company restore Coming soon
Priced by plan, not by the head. Talk to us for 11+ logins.
Annual prepay: one month free on every tier. The owner account doesn't count toward logins. Donovan questions are included on every plan; fair use applies, and each account has a monthly AI allowance for questions and document reading that typical use fits within. Response times are targets, not guarantees. Coming soon marks features still being built; they are not available today and are not part of what you buy today.
White-glove setup by the DeepWell Technology team
Our team takes stock of your records, loads your first big batch, checks the answers against the questions your office actually asks, and walks your team through it in a short session.
See it on your own records, free.
Send one folder or box of old invoices, contracts, forms or tickets. We digitize it free, so you can see the result first.
Full service: $0.12/page · $500 min — or buy it under Billing
Questions owners ask
What owners ask before trusting software with their paperwork. More in our security, privacy and terms pages.
Do I have to scan everything myself?
No. Setup by our team is included with every plan: we take stock of your records, load the first batch and check the answers against the questions your office asks. For boxes of old paper, our Records Rescue service does the scanning ($0.12/page, $500 minimum), and you can send one sample box free first. After that, your team only scans new paperwork.
What if it reads something wrong?
Every answer shows the page it came from, so you can check it yourself. When DeepWell isn't sure about a read, it flags that document for a quick human check, and your corrections are used in later answers. It is AI, so it can still be wrong. That is why the source page is always attached.
Does my data train AI? Who can see it?
Your records are stored under your company's own account and are never mixed with another company's. To read pages and answer questions, DeepWell sends them to its AI providers, and under those providers' API terms that content is not used to train their models. Inside the product, DeepWell staff can look at your account only if your admin grants time-limited support access, or in an emergency that is always logged where your admin can see it. The two founders also administer the hosting, database and file-storage accounts. DeepWell does not use your records to improve the service for other customers unless your company opts in (masked, with names and numbers removed).
What happens if I cancel?
You can cancel any time. A monthly plan ends at the end of the current billing period (no prorated refunds for partial months), and you can cancel the free trial before you are charged. Your admin can export or delete your company's data from Team → Settings whenever they like.
Does it replace my business software?
No. DeepWell does not schedule jobs, dispatch, take payments, send invoices or keep your books, so keep the software you use now. There are no built-in integrations yet, but you can export CSV for dispatch and accounting.
Does it work on my team's phones?
Yes. The phone app installs from the browser on iPhone, iPad and Android, with no app store and no extra charge. Your team can ask questions, scan paperwork and look up documents. A scan taken with no signal is saved on the phone and uploads when it is back online; asking a question needs a connection.
Will it work for my business?
If your business keeps documents or paperwork, it is built for you. DeepWell reads invoices, contracts, permits, forms, correspondence and photos of documents, files them by customer and address, and answers questions with the original page attached. Equipment paperwork (warranties, serials, service tickets) is where it understands the most today. Electrical, plumbing, and property-management paperwork works today; their industry-specific features are not live yet, with no dates. You can upload your paperwork now. Not sure? Send a sample box free.
What a missed follow-up costs
Move the sliders to your own numbers. This example is for service companies with warranties and repeat visits; every figure is an adjustable starting point, not a claim about your business.
Missed warranty & service-agreement follow-ups
Units that hit end-of-warranty with nobody reaching out to sell the next step.≈ $1,500/yr left unclaimed
Callbacks avoided
A callback headed off by the right answer before the truck rolls twice.≈ $16,200/yr in avoidable callbacks
Time spent hunting for paperwork
Staff paging through boxes and drives instead of asking Donovan.≈ $9,100/yr spent looking for documents
$26,800/yr
Illustrative: that's about 11.2× the Team plan's $2,388/yr ($199/mo) cost — at this scale one plan pays for itself many times over.
Some warranties and service agreements shrink if a registration or renewal deadline is missed. Say a 60–90 day registration window cuts a 10-year term to 5 (example terms). Then a year-6 failure — often $1,500–$4,000 (illustrative) — lands on your bill instead of the vendor's.
Your numbers will differ. DeepWell watches every expiry — bell alert plus daily digest — then drafts the customer's extended-warranty email for an admin to approve and send, before it is sent. Admin approval is required before any email is sent.
Paper in. A cited answer out.
Watch a short example. Pick a kind of business to see the same three steps with different paperwork.
Upload your paperwork
It is read and filed
Ask a question
Example only. All names, dates and documents here are made up.
Rules we don't bend.
This is how we build DeepWell, and these rules are written into our Terms & Conditions. If a feature can't meet them, it doesn't ship.
Every answer shows its source.
When DeepWell isn't sure, it says so and shows you the document. It is AI and can still be wrong, so check the cited page.
Your records stay yours.
Your data is stored under your company's own account, never pooled with another company's. It is not used to improve DeepWell for other customers unless your company opts in (masked, names and numbers removed). You can export or delete it at any time.
Built for the job, not the demo.
Readable on a cracked phone at a job site, and fast on a weak connection. Nothing that flashes or slows your team down.
Measured before you rely on it.
During setup we test your account on the questions your team actually asks and show you the result. During setup we test your account on questions your team actually asks and show you the results, so you can decide before go-live.
Start with one box of records.
See DeepWell working on your own paperwork before you commit. If it doesn't earn its keep, you've lost thirty minutes.
- Send a sample: a drawer, a folder, a month of paperwork.
- We set up your account with it.
- On the first call, you ask it real questions about your own business.
Questions first? Ask Sterling or Hilton in the form. We read every one.
