DeepWell finds the answer in your own work orders, warranty sheets, invoices and nameplate photos — so your techs stop calling the office and the office stops digging through the cabinet. Our team sets it up for you; day one is already useful.
A mid-sized shop closes 3,000 jobs a year. Each one leaves a trail — but the trail is split across a filing cabinet, a dispatcher's inbox, a shared drive, and a tech's phone.
Signed work orders, manufacturer warranty registrations, permit copies. Complete, and unsearchable. The serial number you need is on page two of a carbon copy.
Distributor invoices, startup sheets, equipment submittals — every one attached to an email titled "Re: Re: Fwd: Tuesday." Findable only by the person who received it.
The clearest record of what was installed is a nameplate photo taken by a tech who has since moved to another company. It was never uploaded anywhere.
You are not buying software and hoping. You get the two people who built it.
Placeholder bio. Years in IT infrastructure — systems integration, networks, and the unglamorous work of making records in one system reachable from another. Started DeepWell after watching the same filing problem repeat at every company he worked in.
Placeholder bio. Add a couple of sentences — what he did before DeepWell, what he owns day to day, and one thing that makes him the person you'd want picking up at 7am.
DeepWell is one hosted system that does three things to your records, continuously — from the first box of paper to this morning's job sheet. It runs under your company's name and we keep it running.
Scan the cabinet, forward the inbox, drop the shared drive, upload from a phone in the field. Handwriting, carbon copies and nameplate photos included. Nothing has to be renamed or filed first.
Each document is read for the facts that matter — serials, addresses, dates, names, amounts — and stitched to every other record about the same thing. One serial number pulls up seven years of history from a dozen files.
Type a question the way you'd ask a coworker. Get the answer, with the source attached. Dashboards surface what's expiring, what's due, and what's slipping.
Our team inventories your records, runs the first bulk ingest, checks the links against the questions your office actually asks, and trains your crew in an afternoon.
One upload, two destinations.
Diagram of the DeepWell data flow. A document is uploaded. The page itself is written to the vault under a key scoped to the account, while the facts about it are written to the index as a single record that holds the key. Later, a question queries the index, the matching record’s key is followed to the vault, and the original page is returned with the answer as the cited source.
Any format, from anywhere.
The page itself is stored under a key scoped to your account. What it says is recorded separately, alongside that key.
The question is answered from the record, and the key leads back to the original page — attached to the answer as its source.
An address, a serial, a customer name, a tech, a date — any of them gets you the whole story. Try a few of the questions a dispatcher asks on a normal Tuesday.
The same records, seen from the desk, the truck, and the owner's office. Nobody gets a dumbed-down version; everybody gets the view that matches their day.
"The customer's on hold. I need the install date and who was out there last."
Answer the call without putting it down. Equipment, warranty status and last three visits on one screen, with the signed work order behind it.
"I'm in the attic on my phone. What's this unit's history?"
Type the serial off the nameplate — or photograph it — and read the last tech's notes before you touch anything. Big type, high contrast, works in sun.
"How much warranty money did we leave on the table last year?"
See expiring coverage across every unit you've ever installed, which techs' jobs generate callbacks, and where your maintenance agreements are due.
Every plan includes unlimited technicians, unlimited questions, hosting, backups and setup by our team. The average callback costs a shop $300–600. Prevent one a month and any plan pays for itself. 14-day free trial on every plan, no card required. Annual prepay: one month free.
For the tech who works alone. One person, one price, your full archive.
One prevented callback covers 3–6 months.
Start free trialYour whole crew, one price. 2–4 techs. Answer faster, stop the callback chain.
Three techs preventing one callback a month each: $3,600–7,200 saved. You pay $199.
Get startedFor the growing team. 5–10 techs, multiple locations, phone support.
Ten techs. One prevented callback a week pays for the year.
Get startedUnlimited scale, custom fit. 11+ techs, multi-location, enterprise buyers.
Per-tech pricing is what's killing you. This isn't per tech.
Contact salesSend us the archive — drawers, binders, a decade of job sheets — and we digitize it straight into your account. $0.12 per page, $500 minimum. Searchable the day it lands.
These are commitments in every DeepWell Technology agreement, not a values page. If a feature can't meet them, it doesn't ship.
If the system isn't sure, it says so and shows you the document instead of guessing.
Data is stored under your company's own account, never pooled with another contractor's, never used to build anything for anyone else. It stays your data, and you can ask us for a full copy at any time.
Readable in an attic on a cracked phone. Works when the signal drops. Nothing that flashes or slows a tech down. Office gets the full desk view.
During setup we score your account against the questions your team actually asks and show you the number. Under 95% on your own set, we keep working before go-live.
Send us a sample — a drawer, a folder, a month of job sheets — and we'll set up your account with it. On the first call you'll ask it real questions about your own business. If it doesn't earn its keep, you've lost thirty minutes.
